Customer Support

First-class Customer Support

When you contact our support, you are going to get first-class service. Tell us about your problem, and we’ll get on it. Our goal is to help you be successful with Document Locator.

Let us know which Document Locator version number you are running, and what operating system, so that we can address your questions quickly.

Email: [email protected]
Phone: 1-503-274-0504 option 2

Hours: Mondays through Fridays, 6:00 AM to -6:00 PM U.S. Pacific Time

Emails are responded to quickly, and often are addressed in the same business day.

Technical Bulletin: Impacts of Windows Explorer Updates